MSW Casino — Terms and Conditions

1 General Terms & Conditions

MSW Casino ("We", "Platform") is an online gaming platform that provides a variety of gaming services to users in Bangladesh. These Terms and Conditions ("Terms") constitute a legal agreement between MSW Casino and the platform user ("you", "player").

By accessing, registering on, or using any service on this platform, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please discontinue use of this platform.

These Terms have been written in English. Should any language dispute arise, the English version shall be considered the definitive version.

2 Account Register

You will need to create a personal account to use MSW Casino's services. The following conditions apply at registration:

• You must be at least 18 years must be.
• You may only One account You may create. Opening multiple accounts using the same identity, address, or payment method is strictly prohibited.
• All information provided in the registration form must be truthful, accurate, and complete.
• It is your responsibility to keep your account password strictly confidential. Do not share your password with anyone.
• Please notify our support team immediately if any of the information on your account changes.
• MSW Casino reserves the right to conduct KYC (Know Your Customer) verification. Copies of a national ID card or passport may be requested when necessary.

3 Deposits & Payments

MSW Casino supports popular mobile banking methods in Bangladesh, such as bKash, Nagad & Rocketaccepts deposits via. Please keep the following deposit rules in mind:

• Minimum Deposit Amount BDT 100 (one hundred taka)।
• Deposits must be made from a mobile banking account registered in your own name.
• Deposits made from third-party accounts will not be accepted and will be returned.
• After a successful deposit, funds are typically available within Within 5–15 minutes is credited to the account.
• Please contact the support team if there is any delay in processing your deposit.

MSW Casino does not charge any deposit fees. However, your mobile banking provider may apply their own charges in accordance with their own policies.

4 Withdrawal Policy

The following rules apply for withdrawing your winnings:

• Withdrawals will only be processed to the mobile banking number registered and KYC-verified on your account.
• Minimum Withdrawal Amount BDT 500 (five hundred taka)।
• After a successful request, usually within Within 15–60 minutes the funds are sent.
• Additional verification may be required for special cases or high-value withdrawals.
• The required wagering conditions must be completed before withdrawing bonus funds.
• MSW Casino reserves the right to temporarily hold any withdrawal for security purposes.

5 Bonuses & Promotions

MSW Casino offers a range of bonuses and promotions. Each bonus comes with specific terms that must be read before acceptance.

• Welcome Bonus: For new members only, applicable on the first deposit.
• Reload Bonus: Applicable to existing members on specific days or weeks.
• Cashback: A portion of losses on selected games will be returned to you.
• The wagering requirements for all bonuses are listed on the bonus page.
• Accepting one bonus generally means it cannot be combined with another active bonus.
• MSW Casino reserves the right to modify or cancel any bonus program at any time.
• If evidence of bonus abuse or fraud is found, the bonus will be cancelled.

6 Gaming Policy

The following policies must be observed while playing at MSW Casino:

• All Games Certified Random Number Generator (RNG) which ensures the fairness and impartiality of all outcomes.
• In the event of any dispute regarding game outcomes, MSW Casino's logs and data shall serve as the final and conclusive evidence.
• If a game round is left incomplete due to a technical error, the bet placed for that round will be refunded.
• MSW Casino will not be liable for any game interruption caused by a loss of internet connection.
• The dealer's decision in Live Casino games is final.

7 Prohibited Conduct

The following behaviors are strictly prohibited at MSW Casino:

• Playing games using bots, automation software, or any third-party tools.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Bonus abuse through multiple accounts operated by the same individual or group.
• Using the platform for money laundering or any other illegal financial activity.
• Harassing, threatening, or insulting other players.
• Creating an account using a false identity or someone else's information.

8 Account Suspension & Closure

MSW Casino reserves the right to temporarily or permanently close an account under the following circumstances:

• If evidence of a terms violation is found.
• Providing false information during KYC verification.
• If a security risk is suspected.
• If there is suspicion of illegal activity.
• If you personally request account closure.

You may contact our support team at any time to close your account. You will be given the opportunity to withdraw any available balance before closure, unless the account is being closed due to a breach of these Terms.

9 Responsible Gaming

MSW Casino believes gaming is for entertainment — not a source of income. We care about the well-being of every player.

• You can set daily, weekly, or monthly Deposit Limit You will be able to set.
• Self-Exclusion You can use the Self-Exclusion feature to take a break from gaming for a set period of time.
• Cooling-Off Period to take a temporary break.
• If you feel that gaming is negatively affecting your life, contact our support team immediately.

To learn more about responsible gaming, visit our Responsible Gaming Visit page.

10 Privacy & Data Protection

Protecting your personal data is our top priority. We never sell your information to third parties.

• Your information is used solely for the purposes of service delivery, verification, and security.
• All data transmissions are secured with 256-bit SSL encryption.
• No information will be disclosed to authorities unless required by legal obligation.

To read our full data protection policy, Privacy Policy View page.

11 Service Changes

MSW Casino reserves the right to modify, suspend, or discontinue its services, game library, bonus structure, or any part of the platform at any time, with or without notice. Temporary downtime may occur for technical maintenance, though we will endeavor to provide advance notice whenever possible.

MSW Casino will not be liable for any financial loss resulting from a service interruption, unless there is direct evidence of negligence on our part.

12 Dispute Resolution

If a dispute arises, please contact our support team first. We generally aim to resolve issues within 48 hours.

• MSW Casino's decision on any dispute will be considered final.
• In the event of any legal dispute, the applicable law and jurisdiction will be determined by the platform's licensing authority.
• During dispute resolution, all relevant information and logs from both parties will be taken into consideration.