Last updated: January 2026

MSW Casino Privacy Policy — Your Data, Our Responsibility

We believe you have every right to keep your personal information completely secure. Learn how MSW Casino collects, uses, and protects your data on this page.

Our commitment: Your data is never sold to third parties. Protected with 256-bit SSL encryption.

How We Protect Your Privacy

A quick overview of the key pillars of MSW Casino's privacy protection

SSL Encryption Protection

Every transaction and data transfer is protected by 256-bit SSL encryption, making it virtually impossible for hackers or third parties to access your information.

Secure Data Storage

Your information is stored on encrypted servers. Direct server access is restricted to authorized personnel only — and even they can only view the data relevant to their role.

No Sale of Data

MSW Casino never sells your name, phone number, address, or any personal information to advertisers or third parties. This is a non-negotiable part of who we are.

You're in Control of Your Data

You can view, correct, or request deletion of your stored data at any time. You are in full control of your information.

Minimal Data Collection Policy

We collect only the minimum information necessary to provide our services. We never ask for excessive or unnecessary data.

Transparent Policy Updates

We notify you in advance of any changes to our Privacy Policy. No hidden updates — everything is communicated openly and transparently.

1 Introduction

Welcome to MSW Casino. We understand how valuable your personal information is to you. This Privacy Policy explains how MSW Casino collects, stores, uses, and shares your information, and under what circumstances.

By accessing or registering on our platform, you agree to this Privacy Policy. This policy is an integral part of our Terms and Conditions, so please read it carefully before registering.

MSW Casino is committed to full transparency. We use no hidden terms or vague language — it is our responsibility to keep you fully informed about how your data is used.

In brief: Your information is used solely to provide you with better service — never sold, never misused.

2 What Information Is Collected

MSW Casino may collect the following types of information:

Type of Information Example Reason for Collection
Identity-Related Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Mobile number, email address Account communications and security notifications
Financial Mobile banking number, transaction history Deposit & Withdrawal Processing
Technical IP address, browser information, device type Security Monitoring & Fraud Prevention
Gaming Activity Gaming history, bet amounts, wins and losses Responsible Gaming & Service Improvement

We only collect the information listed above. MSW Casino will never ask for your social media passwords, bank PINs, or any other sensitive information.

3 How Your Information Is Collected

MSW Casino collects information in the following ways:

  • Directly from you: At the time of registration, KYC verification, support contact, or profile updates.
  • Automatically: Through cookies and analytics tools when you browse our platform.
  • From third parties: Transaction confirmation details from payment providers (bKash, Nagad, Rocket).
  • During the KYC process: From documents submitted for identity verification.

Transparency: No information is collected without your knowledge or consent. You provide this consent when you register.

4 How Your Information Is Used

MSW Casino uses your information for the following purposes:

  • For account creation, management, and verification.
  • To process deposits and withdrawals.
  • To ensure the smooth operation of gaming services.
  • To prevent fraud, money laundering, and misuse.
  • To promote responsible gaming and identify problematic behavior.
  • To provide customer service and support.
  • To comply with legal obligations.
  • To improve platform services and user experience.

We do not share your data with advertising companies or send unnecessary marketing messages. If you do not wish to receive promotional communications, you can opt out by contacting support.

5 Who We Share Your Information With

MSW Casino never sells your data. However, your information may be shared in the following limited circumstances:

  • Payment processors: Only the information necessary to process transactions shared with providers such as bKash, Nagad, and Rocket.
  • KYC verifier: Authorized third-party services used for identity verification.
  • Law enforcement agencies: To comply with valid legal orders or assist in investigations — only when required by a court order.
  • Regulatory authorities: For required reporting to the licensing authority.

Rest assured: Your information will not be shared for any reason beyond those stated above. All partners are required to adhere to our privacy standards.

6 Cookie Policy

MSW Casino uses cookies to enhance your experience. Cookies are small text files stored in your browser.

  • Essential cookies: Required for the platform to function properly. These cannot be disabled.
  • Session Cookies: Manages how long you stay logged in. Automatically cleared when you close your browser.
  • Analytics cookies: To analyze platform usage — such as which pages are visited most.
  • Security cookies: Used to detect fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

7 Data Retention Period

MSW Casino retains your information for the following periods:

  • While the account is active: All profile and transaction data is stored securely.
  • After account closure: Financial records are typically retained for up to 5 years in accordance with legal obligations.
  • KYC documents: Retained for the period required by applicable regulatory requirements.
  • Support Contact: Retained for up to 2 years for dispute resolution purposes.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

8 Security Measures

MSW Casino uses industry-standard security measures to keep your information safe:

  • 256-bit SSL Encryption: All data transmissions are encrypted.
  • Firewall protection: Advanced firewall to prevent unauthorized access.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Regular security reviews: Periodic audits conducted by independent third-party experts.
  • Restricted Access: Only authorized personnel have access to the data they need.

Your responsibilities: Keep your password and login credentials strictly confidential. If anyone asks for your password, notify MSW Casino support immediately — our staff will never ask for it.

9 Your Rights

As an MSW Casino user, you have the following rights:

Right to Access

You can request to know what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data in certain circumstances.

Right to Restrict Processing

You may object to the use of your data in certain circumstances.

Right to Data Portability

You can receive a copy of your stored data in a portable format.

Right to Opt Out

You may opt out of marketing communications at any time.

To exercise any of the above rights, contact our support team. We typically respond within 30 business days.

10 Minor Protection

MSW Casino strictly prohibits access by anyone under 18. We never knowingly collect information from minors.

If we become aware that a minor has registered an account, that account will be immediately suspended and all collected data will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

11 Policy Updates

MSW Casino may update this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

  • SMS notifications sent to your registered mobile number.
  • Pop-up notice displayed when logging into the platform.
  • The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. We recommend checking this page regularly.

12 Contact

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]

Support: Live chat support is available 24 hours a day, 7 days a week.

Response Time: Typically within 24–48 hours.

Play safe, MSW CasinoJoin us at

We are committed to delivering the best gaming experience while keeping your privacy and security intact. Register now and enjoy gaming in a protected environment.

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We Do Not Sell Your Data
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